COLLECTION AND USE OF INFORMATION
1. Personal Information
Personal information is data that personally identifies you, such as your name, mailing address, email address or credit card information. We may collect personal information from you for a variety of reasons such as processing your order for the purchase of a product or service, registering your product, enabling the use of certain features of a product, supporting a solution, downloading a software update, communication for marketing purposes from Young CXO or creating an ID for any of our LMSes. We also use such information for internal purposes such as data analysis and research to improve our products, services and content. We may also use personal information to send you important notices regarding product updates or purchases or changes to our terms and conditions or policies. If you provide personal information of a third party, we will assume that you have the third party’s permission to provide such information.
2. Non-Personal Information
We also collect non-personal information, which is data in a form that does not allow for direct identification with any specific individual. Such non-personal information may be collected through use of Young CXO software, product platform or services and through cookies, web logs, web beacons and other similar applications. Any questions, notes, comments, feedback or other material created by you in Young CXO software or LMSes (but which does not identify you personally) also fall within this definition of non-personal information. We may collect, use, transfer, and disclose non-personal information for any purpose, including, without limitation, better understanding customer behaviour and improving the performance, features, sophistication and effectiveness of our products, software, services or websites. This includes using the data for analysis and publishing for various audiences such as impact papers or studies.
3. Discussions, Notes, Feedback, and Responses
If you participate in discussions, create shared notes, answer questions, provide feedback, or otherwise share your ideas, comments, or opinions on or in any Young CXO product, software, or website, please note that the information you provide in these ways will be made available to others and can be read, collected or used by other participants. Any notes, responses, or feedback posted are the participants’ opinions/comments and should not be construed as an opinion or comment of Young CXO. We are not responsible for any information, including Personal Information, that participants choose to post or share when using Young CXO products, software, services or websites.
4. Disclosure to Third Parties
We will not sell or lease any teacher’s or student’s personal information with third parties for their advertising, marketing, or other purposes unless we have the teacher’s or the student’s parent’s express permission to do so. We may, however, share personal information:
- with a teacher’s or student’s current or prior educational institution for authorized educational/school purposes;
- to comply with laws or a legal process such as responding to a subpoena or court order; or
- to exercise our legal rights or defend against legal claims.
We may share personal information with third parties when instructed and authorized to do so on behalf of a school or school district.
We may share information with technology companies who provide us with necessary services such as web hosting and analytics services.
Any vendors we work with who have access to student data also sign a Confidentiality Agreement and are required to adhere to our company policies.
If we sell, divest or transfer the business or a portion of our business, we may transfer information, provided that the new provider has agreed to data
privacy standards no less stringent than our own. We may also transfer personal information – under the same conditions – in the course of mergers, acquisitions, bankruptcies, dissolutions, reorganizations, liquidations, similar transactions or proceedings involving all or a portion of our business.
5. Third Party Sites and Services
Young CXO’s products, software, services or websites may reference or contain links to third-party websites, products or services. In addition, our products, software, services or websites may use products or services from third parties. Any information collected by such third parties is governed by their applicable privacy terms or practices and outside of our control. We encourage you to learn about the privacy policies of such third parties.
Young CXO uses administrative, technological and physical safeguards to protect personal information against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. While we will take reasonable efforts to protect students’ information, no security measures are perfect or impenetrable. Access to information is limited to those employees who require it to perform their job functions through the use of user and password
8. Access and Accuracy of Personal Information
We will make good faith efforts to honor reasonable requests to access or correct personal information if it is inaccurate or delete the data if Young CXO is not required to retain it by law or for legitimate business purposes.
9. Retention of Personal Information
10. Grievance Officer
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Callido Learning Pvt. Ltd, Ground Floor, Raghuvanshi Mills, Senpati Bapat Marg, Lower Parel, Mumbai – 400013
11. Privacy Statement Questions